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Artykuł edukacyjny

How to account for the impact of trauma when working and communicating with victims?

[Zdjęcie główne 16:9]

Careless questions and comments about the victim's role can deepen the effects of trauma. Secondary victimisation — a poorly conducted interview, a lack of empathy, myths about victims — can cause the trauma to be relived.

Harmful myths about sexual violence

Data worth knowing

According to the WHO, about 80% of perpetrators are people known to the victim. False accusations account for 2–10% of reported crimes. Sexual violence is dramatically underreported.

  • Myth: the perpetrator is a stranger. Fact: ~80% are people known to the victim (WHO)
  • Myth: the victim must put up physical resistance. Fact: freezing is a normal reaction
  • Myth: no visible injuries = no violence
  • Myth: the victim should report the incident immediately

How does trauma affect a victim's account?

Cortisol released during trauma disrupts the hippocampus — which is why memories are fragmentary and chaotic. Gaps in memory and inconsistencies in an account are evidence of trauma, not of lying. A victim may say „it’s my fault” — this is a defence mechanism, not an admission of guilt.

The LIVES model — first-line support (WHO)

The LIVES model is a structured approach to first contact with a person after trauma:

  1. L — Listen — active listening without interrupting
  2. I — Inquire — about needs and concerns, not about the details of the incident
  3. V — Validate — „it’s not your fault”, „your reactions are understandable”
  4. E — Enhance safety — risk assessment and a plan
  5. S — Support — refer to appropriate resources

Practical tips for professionals

  • Ensure physical comfort and privacy during the conversation
  • Use plain language, avoid legal jargon
  • Allow for breaks and time to respond
  • Obtain informed consent before every procedure
  • Approach a chaotic account with patience — it is the norm, not manipulation
Autorka / Autor
Dr Anna Woźniak
Doktor nauk społecznych, psychotraumatolog, terapeutka EMDR

Specjalizuje się w psychologii traumy i przemocy seksualnej. Prowadzi szkolenia dla specjalistów pracujących z osobami po doświadczeniach traumatycznych. Autorka licznych artykułów naukowych z zakresu psychotraumatologii.

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